BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//PLAN - ECPv6.15.19//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:PLAN
X-ORIGINAL-URL:https://planfl.org
X-WR-CALDESC:Events for PLAN
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20250309T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20251102T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20260308T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20261101T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20270314T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20271107T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260114T130000
DTEND;TZID=America/Chicago:20260114T140000
DTSTAMP:20260426T025720
CREATED:20251204T173811Z
LAST-MODIFIED:20260105T203501Z
UID:10000369-1768395600-1768399200@planfl.org
SUMMARY:Techniques for Uncomfortable Conversations
DESCRIPTION:This webinar is offered exclusively to PLAN member libraries and their staff. \n\n\n\nThrough this workshop\, we examine some important strategies for navigating challenging conversations with confidence and empathy. You’ll learn how to maintain composure\, foster understanding\, and communicate effectively even in difficult situations. We’ll also consider how to create safe and supportive communication spaces. \n\n\n\nTogether\, we will become more confident and productive in our communication. \n\n\n\nAs a result of this program\, attendees will: \n\n\n\n· Understand effective listening and empathy techniques \n\n\n\n· Manage emotional responses and maintain composure in tense situations \n\n\n\n· Increase confidence in communicating \n\n\n\nAbout the Presenter: Dr. Stevie M. Munz\, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums\, presentations\, trainings\, and workshops. As a communication expert\, she is passionate about developing your communication power skills!
URL:https://planfl.org/event/techniques-for-uncomfortable-conversations/
CATEGORIES:Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260114T140000
DTEND;TZID=America/Chicago:20260114T150000
DTSTAMP:20260426T025720
CREATED:20251029T155922Z
LAST-MODIFIED:20251029T155923Z
UID:10000354-1768399200-1768402800@planfl.org
SUMMARY:Staying Ahead: Technology Shifts and Their Impact on Libraries with Laura Solomon
DESCRIPTION:Technology changes fast-and libraries need to know which shifts matter most. In this webinar\, you’ll explore the latest emerging tech trends and how they could reshape library services in the near future. From evolving tools to changes in patron expectations\, discover what’s coming\, what’s worth watching\, and how to stay prepared. You’ll leave with a clearer picture of how today’s innovations might influence tomorrow’s libraries. \n\n\n\nABOUT THE PRESENTER \n\n\n\nLaura Solomon\, CPACC\, MCIW\, MLS\, is the Library Services Manager at the Ohio Public Library Information Network and a W3C-certified front-end web developer. With nearly three decades of experience in web development and design\, Laura has honed her expertise in both public libraries and as an independent consultant\, specializing in Drupal development and in website accessibility. \n\n\n\nRecognized as a 2010 Library Journal Mover & Shaker\, she has authored books on social media and content marketing tailored for libraries\, as well as about library website design. She has dedicated many course hours to learning how to make websites accessible\, ensuring that digital spaces are inclusive for all users. \n\n\n\nLaura is a frequently-requested speaker for public library organizations\, sharing her passion for bringing the fun of technology to audiences and equipping libraries with the tools to better serve their virtual customers.
URL:https://planfl.org/event/staying-ahead-technology-shifts-and-their-impact-on-libraries-with-laura-solomon/
CATEGORIES:Technology Competencies
END:VEVENT
END:VCALENDAR