BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//PLAN - ECPv6.15.19//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://planfl.org
X-WR-CALDESC:Events for PLAN
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20250309T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20251102T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20260308T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20261101T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20270314T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20271107T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260114T130000
DTEND;TZID=America/Chicago:20260114T140000
DTSTAMP:20260427T010906
CREATED:20251204T173811Z
LAST-MODIFIED:20260105T203501Z
UID:10000369-1768395600-1768399200@planfl.org
SUMMARY:Techniques for Uncomfortable Conversations
DESCRIPTION:This webinar is offered exclusively to PLAN member libraries and their staff. \n\n\n\nThrough this workshop\, we examine some important strategies for navigating challenging conversations with confidence and empathy. You’ll learn how to maintain composure\, foster understanding\, and communicate effectively even in difficult situations. We’ll also consider how to create safe and supportive communication spaces. \n\n\n\nTogether\, we will become more confident and productive in our communication. \n\n\n\nAs a result of this program\, attendees will: \n\n\n\n· Understand effective listening and empathy techniques \n\n\n\n· Manage emotional responses and maintain composure in tense situations \n\n\n\n· Increase confidence in communicating \n\n\n\nAbout the Presenter: Dr. Stevie M. Munz\, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums\, presentations\, trainings\, and workshops. As a communication expert\, she is passionate about developing your communication power skills!
URL:https://planfl.org/event/techniques-for-uncomfortable-conversations/
CATEGORIES:Professional Development
END:VEVENT
END:VCALENDAR