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SUMMARY:Staying Ahead: Technology Shifts and Their Impact on Libraries with Laura Solomon
DESCRIPTION:Technology changes fast-and libraries need to know which shifts matter most. In this webinar\, you’ll explore the latest emerging tech trends and how they could reshape library services in the near future. From evolving tools to changes in patron expectations\, discover what’s coming\, what’s worth watching\, and how to stay prepared. You’ll leave with a clearer picture of how today’s innovations might influence tomorrow’s libraries. \n\n\n\nABOUT THE PRESENTER \n\n\n\nLaura Solomon\, CPACC\, MCIW\, MLS\, is the Library Services Manager at the Ohio Public Library Information Network and a W3C-certified front-end web developer. With nearly three decades of experience in web development and design\, Laura has honed her expertise in both public libraries and as an independent consultant\, specializing in Drupal development and in website accessibility. \n\n\n\nRecognized as a 2010 Library Journal Mover & Shaker\, she has authored books on social media and content marketing tailored for libraries\, as well as about library website design. She has dedicated many course hours to learning how to make websites accessible\, ensuring that digital spaces are inclusive for all users. \n\n\n\nLaura is a frequently-requested speaker for public library organizations\, sharing her passion for bringing the fun of technology to audiences and equipping libraries with the tools to better serve their virtual customers.
URL:https://planfl.org/event/staying-ahead-technology-shifts-and-their-impact-on-libraries-with-laura-solomon/
CATEGORIES:Technology Competencies
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SUMMARY:Helping Customers (& Family and Friends) With Tech with Maurice Coleman
DESCRIPTION:Your customer comes in with a strange device they got for the holidays. They ask if they can access any library content\, such as e-books or Mango Languages\, on the device. Come to this workshop and empower yourself to deal with any new device or program. Learn simple principles\, strategies\, and techniques that will help you help your customers\, members\, family\, and friends better understand and use technology. \n\n\n\nAbout the presenter: Maurice Coleman is a librarian\, educator\, keynote speaker\, and podcast host. Maurice uses his decades of practical experience to help people and organizations empower themselves with better leadership\, communication\, and technology skills to create positive change. He was recently certified as a Dale Carnegie Trainer.
URL:https://planfl.org/event/helping-customers-family-and-friends-with-tech-with-maurice-coleman/
CATEGORIES:Customer Service,Technology Competencies
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