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DTSTART;TZID=America/Chicago:20250701T000000
DTEND;TZID=America/Chicago:20250701T235959
DTSTAMP:20260426T114422
CREATED:20241030T201350Z
LAST-MODIFIED:20241031T212745Z
UID:10000183-1751328000-1751414399@planfl.org
SUMMARY:Essentials of Library Science: A Crash Course for Library Staff with Regina Burgess
DESCRIPTION:This self-paced course explores libraries as dynamic community centers and covers key areas\, including intellectual freedom and access to information; understanding different library types and staff roles; using classification systems such as the Dewey Decimal and Library of Congress; how technology reshapes library functions; and strategies for effective collection management and community programs. This course is perfect for enhancing your skills and understanding of modern librarianship. \n\n\n\nYou will need a Niche Academy account to access this course; if you don’t have a Niche Academy account\, you can create one at my.nicheacademy.com/plan-staff. Due to licensing agreements\, this course is available to PLAN-member library staff only. If your library is not a member of PLAN\, please contact your multitype library cooperative for access to self-paced courses.
URL:https://planfl.org/event/essentials-of-library-science-a-crash-course-for-library-staff-with-regina-burgess/2025-07-01/
CATEGORIES:Self-Paced Course
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250709T100000
DTEND;TZID=America/Chicago:20250709T110000
DTSTAMP:20260426T114422
CREATED:20250619T235525Z
LAST-MODIFIED:20250619T235528Z
UID:10000337-1752055200-1752058800@planfl.org
SUMMARY:Knowledge Hub: Artificial Intelligence
DESCRIPTION:Join us for our monthly AI discussions—whether you’re an AI novice or a daily user\, everyone is welcome! \n\n\n\nWe meet on the first Wednesday of each month. Register once and attend any or all of the sessions. \n\n\n\nThese informal discussions start with a brief demo of an AI tool\, followed by an open conversation where you can share your experiences\, learn about AI in libraries\, and catch up on the latest AI news. \n\n\n\nNo prior AI experience is required\, and all Florida library staff are welcome to attend.
URL:https://planfl.org/event/knowledge-hub-artificial-intelligence/
CATEGORIES:Knowledge Hub
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250710T130000
DTEND;TZID=America/Chicago:20250710T140000
DTSTAMP:20260426T114422
CREATED:20250619T234411Z
LAST-MODIFIED:20250619T234413Z
UID:10000336-1752152400-1752156000@planfl.org
SUMMARY:Teenagers Part 1: How to Manage Problematic Behavior with Ryan Dowd
DESCRIPTION:Printable flyer \n\n\n\nTOPICS COVERED: \n\n\n\n\nWhy teens test boundaries (and what you should do about it)\n\n\n\nHow “respect” works with teenagers\n\n\n\nTwo things you should NEVER do when dealing with teens
URL:https://planfl.org/event/teenagers-part-1-how-to-manage-problematic-behavior-with-ryan-dowd/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250715T140000
DTEND;TZID=America/Chicago:20250715T150000
DTSTAMP:20260426T114422
CREATED:20250226T153141Z
LAST-MODIFIED:20250625T145236Z
UID:10000309-1752588000-1752591600@planfl.org
SUMMARY:Promoting Your Library in the Community with Linda Bruno
DESCRIPTION:You know what a valuable resource your library is – but do the members of your community know? When we are immersed in the library environment ourselves\, it’s easy to forget that there are many in our community who really don’t know what we have to offer. So it’s our job to tell them! \n\n\n\n“Promoting Our Libraries in the Community” will prepare you to do just that. In this 60-minute session\, we’ll brainstorm ways to get the attention of not only our patrons\, but also members of our community who may wonder just what goes on at their local libraries. \n\n\n\nWe’ll discuss avenues for promotion – How can we get the message out? Where should we go to talk about our library? What should we talk about? There is no one who knows better why your library is such an important part of the community – and a passionate employee can promote your library like no one else! \n\n\n\nBut wait! Does this mean I have to be a public speaker?? Not at all! All you have to do is talk about where you work and I know you already love to do that. \n\n\n\nJoin us for this session and learn how to help others discover one of your community’s greatest treasures…your library! \n\n\n\nLinda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. Her favorite thing to do is to help people become their best selves! That’s why she offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between.
URL:https://planfl.org/event/promoting-your-library-in-the-community-with-linda-bruno/
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250716T140000
DTEND;TZID=America/Chicago:20250716T150000
DTSTAMP:20260426T114422
CREATED:20250226T182346Z
LAST-MODIFIED:20250625T164219Z
UID:10000322-1752674400-1752678000@planfl.org
SUMMARY:Auditing Your Library's Website: Benchmarking What You've Got with Laura Solomon
DESCRIPTION:Is your library’s website up to par? Determining the effectiveness of your website shouldn’t rely on guesswork. This webinar dives into the heart of website auditing\, providing you with a clear\, objective approach to evaluate your current site. Learn how to benchmark your website against modern standards for content\, images\, navigation\, usability\, and more. By applying these standards\, you’ll gain a comprehensive understanding of what works and what doesn’t. A website audit offers a robust foundation\, ensuring you’re well-prepared before embarking on a redesign\, whether it’s a minor update or a complete overhaul. Join front-end web developer\, Laura Solomon\, for an insightful one-hour session packed with data-driven principles and practical tools to enhance your library’s online presence. \n\n\n\nLaura Solomon\, MCIW\, MLS\, is the Library Services Manager at the Ohio Public Library Information Network and a W3C-certified front-end web developer. With over two decades of experience in web development and design\, Laura has honed her expertise in both public libraries and as an independent consultant\, specializing in Drupal development and in website accessibility. \n\n\n\nRecognized as a 2010 Library Journal Mover & Shaker\, she has authored books on social media and content marketing tailored for libraries\, as well as about library website design. She has dedicated many course hours to learning how to make websites accessible\, ensuring that digital spaces are inclusive for all users. \n\n\n\nLaura is a frequently-requested speaker for public library organizations\, sharing her passion for bringing the fun of technology to audiences and equipping libraries with the tools to better serve their virtual customers.
URL:https://planfl.org/event/auditing-your-librarys-website-benchmarking-what-youve-got-with-laura-solomon/
CATEGORIES:Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250722T140000
DTEND;TZID=America/Chicago:20250722T153000
DTSTAMP:20260426T114422
CREATED:20250226T155451Z
LAST-MODIFIED:20250625T150401Z
UID:10000310-1753192800-1753198200@planfl.org
SUMMARY:Turning Patrons into Cheerleaders with Linda Bruno
DESCRIPTION:Customer service – we hear about it every day\, if not every hour! Sadly\, what many call “service” in today’s world is simply the minimum attention required to get the transaction over with. \n\n\n\nWe all know that with budget cuts and the ever-present “doing more with less\,” there is still a need to make sure our patrons are being served – and being served well. Indeed\, if our patrons are unhappy\, there’s a strong likelihood that we may experience even more budget cuts. It’s hard to convince those who hold the purse strings that they should let loose of those strings if the people we are supposed to serve think we don’t care! \n\n\n\nYour library is a wonderful place – people learn\, you help patrons find information they need\, you provide so many resources for people – all good reasons to cheer. And when our patrons are our biggest cheerleaders\, it becomes obvious why we exist – and why we should continue to do so! \n\n\n\nLet’s use this time to brainstorm ideas on how to turn our patrons into our biggest cheerleaders! \n\n\n\nLinda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. Her favorite thing to do is to help people become their best selves! That’s why she offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between.
URL:https://planfl.org/event/turning-patrons-into-cheerleaders-with-linda-bruno/
CATEGORIES:Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250724T140000
DTEND;TZID=America/Chicago:20250724T150000
DTSTAMP:20260426T114422
CREATED:20250226T182213Z
LAST-MODIFIED:20250625T165359Z
UID:10000321-1753365600-1753369200@planfl.org
SUMMARY:Mastering Negative Feedback Online: Effective Strategies for Libraries with Laura Solomon
DESCRIPTION:We all dread it: the negative comment. Whether it’s on a blog post\, in an email\, or on a social media channel\, negative feedback can be demoralizing and challenging to address. This webinar explores the most common types of negative commentary and provides effective strategies for handling each. Learn to differentiate between online trolls and other negative users\, and discover the best approaches for managing these situations. By the end of this session\, you’ll be equipped with the knowledge and confidence to handle negative feedback professionally and constructively\, ensuring you’re prepared for those inevitable undesirable comments. \n\n\n\nLaura Solomon\, MCIW\, MLS\, is the Library Services Manager at the Ohio Public Library Information Network and a W3C-certified front-end web developer. With over two decades of experience in web development and design\, Laura has honed her expertise in both public libraries and as an independent consultant\, specializing in Drupal development and in website accessibility. \n\n\n\nRecognized as a 2010 Library Journal Mover & Shaker\, she has authored books on social media and content marketing tailored for libraries\, as well as about library website design. She has dedicated many course hours to learning how to make websites accessible\, ensuring that digital spaces are inclusive for all users. \n\n\n\nLaura is a frequently-requested speaker for public library organizations\, sharing her passion for bringing the fun of technology to audiences and equipping libraries with the tools to better serve their virtual customers.
URL:https://planfl.org/event/mastering-negative-feedback-online-effective-strategies-for-libraries-with-laura-solomon/
CATEGORIES:Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250730T100000
DTEND;TZID=America/Chicago:20250730T113000
DTSTAMP:20260426T114422
CREATED:20250226T184230Z
LAST-MODIFIED:20250707T144039Z
UID:10000325-1753869600-1753875000@planfl.org
SUMMARY:Strategic Marketing for Libraries with Ned Potter (2-part series)
DESCRIPTION:2-parts series: July 30th & July 31st \n\n\n\nThis is a hands-on and interactive workshop which breaks library marketing down into manageable chunks\, free of jargon and gimmicks. Above all the focus is on tying your library promotion together into effective marketing campaigns.In the first half we’ll look at marketing strategically as a non-profit organisation\, and then work on segmenting your audience and tailoring messages for each group\, simplifying key messages without dumbing down.  In the second half we’ll look at social media before tying everything together in a strategic marketing plan. Delegates will get a template marketing campaign document to work on in the session and then take back to their own institutions to develop. Everything in this training is designed to be applicable right away\, whether you want to better communicate the value of a particular service\, or to market your entire library.  \n\n\n\nNed Potter is Faculty Engagement Manager at the University of York\, and a Trainer for various organizations across four continents. His presentations have been viewed over 2.5 million times online\, and his book The Library Marketing Toolkit was published by Facet in 2012. Ned can be found online at ned-potter.com and on Bluesky at @nedpotter.bsky.social.
URL:https://planfl.org/event/strategic-marketing-for-libraries-with-ned-potter-2-part-series/
CATEGORIES:Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250730T140000
DTEND;TZID=America/Chicago:20250730T150000
DTSTAMP:20260426T114422
CREATED:20250226T155859Z
LAST-MODIFIED:20250625T150638Z
UID:10000311-1753884000-1753887600@planfl.org
SUMMARY:Tapping into Employee Talents with Linda Bruno
DESCRIPTION:We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend valuable time to recruit\, interview\, and hire the right person at the right time.And yet often\, once the new employee is just another staff member\, it’s easy to forget to look at them as individuals – each with unique knowledge\, skills\, and talents.So how do we decide who is the best for a particular task or project? One of the best ways to foster staff growth is to tap into their specific talents so that your patrons receive the highest quality of service. After all\, if they are doing what they are naturally good at\, they will provide excellent service. In this fast-paced one-hour webinar\, we will discover tips to tap into that talent. We will discuss key questions you can ask to determine employee talents and perspectives that may have gone unnoticed. We will also work on understanding the connection between an employee’s personality and parts of the job that may be a natural fit for their talents. \n\n\n\nLinda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. Her favorite thing to do is to help people become their best selves! That’s why she offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between.
URL:https://planfl.org/event/tapping-into-employee-talents-with-linda-bruno/
CATEGORIES:Webinar
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