How to Train Staff Effectively

You’ve finally done it! You’ve found the perfect fit for a vacant position. Or maybe you’ve realized that your staff needs some refresher training to absorb all of the changes that have happened in your library.

So what’s your plan? Are you sure you’ve got everything covered? Have you established criteria for success? How deep does your plan go?

Something we don’t always think about is the fundamental differences that exist among human beings. Yes, we talk about serving everyone in the way they need to be served, but are we training our staff members in the way they need to be trained? Are we using all of the resources at our disposal?


Linda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. Her favorite thing to do is to help people become their best selves! That’s why she offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between.