Self-Paced Training

PLAN-member library staff receive free access to a variety of self-paced courses on our Niche Academy platform, as well as premium courses:

Create an account (PLAN-member libraries only)

Getting Started with Niche Academy

Ryan Dowd

Homelessness Issues with Ryan Dowd: In Ryan Dowd’s five-hour-long core training course, you will learn how to effectively—and compassionately—work with individuals experiencing homelessness.  Specifically, you will learn how to use empathy, instead of punishment, to get people to follow your rules. Ryan also provides a free monthly webinar as part of our subscription. The webinars are recorded and are uploaded within a few days after the live event. We also have access to short videos that are useful for staff meetings. Available at least through 09/30/2026.

Novare Library Services

Hiring Basics and Beyond: Build Your Best Team with Emily Weak: Whether you’re new to hiring or a seasoned pro, this training will sharpen your recruitment skills and help you build a strong, successful team. Learn how to attract a diverse pool of qualified candidates, ask the right interview questions, and navigate the hiring process smoothly—from job posting to onboarding. We’ll also explore real stories from hiring managers and candidates, offering a well-rounded perspective on what makes for a holistic hiring experience. Walk away with practical strategies to refine your approach and ensure you’re bringing the right people into the right roles. Ready to hire with confidence? Join us! Available through July 31, 2026.

The Basics of Copyright, Creative Commons, and Open Licensing with Jennryn Wetzler: Are you seeking immediately available, freely accessible, high quality, professional resources for library services? Discover where to find troves of open licensed resources, and how Creative Commons powers legal access to information, media, cultural, and educational content! The course starts with an overview of where to find open licensed resources to support library services such as: virtual storytimes, film screenings, discussion programs, digital literacy programs, K12 education, post-secondary education, media, cultural heritage, and citizen science efforts. Next, the course explores the history and focus of Creative Commons, as well as its foundation in copyright law. The course ends with case studies highlighting the broader social impact Creative Commons licensing can have on a global scale. Whether you are new to copyright, want to learn more about Creative Commons, or are simply looking for high quality resources for your patrons, this course will provide clarity, context, and inspiration to get involved. Available through July 31, 2026.

Podcast Bootcamp for Libraries with Heather Teysko: This four-module training is designed to equip libraries with the skills and confidence to create, launch, and grow their own podcasts. Led by experienced podcaster and consultant Heather Teysko, the course covers every step of the podcasting journey – from selecting a compelling topic and choosing the right equipment to recording, editing, and hosting a show. Participants will also gain insights into marketing strategies, audience engagement, and leveraging podcasts for community outreach. With practical tips, hands-on guidance, and real-world examples, this training empowers libraries to harness the power of podcasting to connect with their communities in meaningful ways. Available through July 31, 2026.

15 Ways Libraries Can Use Generative AI with Ellyssa Valenti Kroski: Explore the transformative power of artificial intelligence (AI) in libraries with this engaging tutorial. This essential module is designed for librarians, information specialists, and enthusiasts eager to harness the latest in AI technology. Highlights include: Basics of Generative AI: A straightforward primer on generative AI and its relevance today. Key AI Tools: Explore ten cutting-edge generative AI tools and how they stand to benefit library environments. 15 Practical Uses of AI in Libraries: Learn how generative AI can be applied in various library functions, including research assistance, instructional design, language learning, library programming design, automating grant writing, professional development, enhancing metadata, and much more. Navigating AI Challenges: Insights into the challenges and ethical considerations of using AI, with strategies for effective management. Skill Building: Tips for writing effective AI prompts and an introduction to the most useful ChatGPT plugins for libraries. This tutorial is your gateway to integrating generative AI into your library’s offerings, improving efficiency, and engaging your community in new and exciting ways. Available through July 31, 2026.

Handling Negative Feedback Online: Strategies for Your Library with Laura Solomon: We all dread it: the negative comment. Whether it’s on a blog post, in an email or on a social media channel, negative feedback can quickly demoralize us and leave us wondering how to handle it. In this course we’ll examine the most common kinds of negative commentary and the best methods for handling each. We’ll also learn what differentiates an online troll from other kinds of negative users and what to do if you encounter one. Get ready to be a whole lot more prepared the next time one of those undesirable comments appears! Available through July 31, 2026.

Essentials of Library Science: A Crash Course for Library Staff with Regina Burgess: This program explores libraries as dynamic community centers and covers key areas, including intellectual freedom and access to information; understanding different library types and staff roles; using classification systems such as the Dewey Decimal and Library of Congress; how technology reshapes library functions; and strategies for effective collection management and community programs. This course is perfect for enhancing your skills and understanding of modern librarianship. Available at least through 09/30/2026.

Skills for a Successful Workday with Regina Burgess: Build confidence and grow your professional toolkit with this engaging, one-hour self-paced course designed for every member of the library team. You’ll explore practical tips for communicating clearly—whether over email, on the phone, or in person—and strategies for working smoothly with colleagues and users alike. Whether you’re new to the job or looking to refresh your skills, this course will help you feel more confident, prepared, and professional in every interaction. From navigating workplace expectations to representing your library with confidence, this course is a great refresher for seasoned staff and a helpful guide for those just starting out. Managers can utilize it to foster a strong, consistent culture of professionalism throughout the organization, making it a valuable resource for onboarding and ongoing development. Available at least through 09/30/2026.

Niche Academy Courses: This platform also hosts other free courses on topics including advocacy, collection management, community engagement, management, technology, programming, youth services, cataloging, and more.

If you don’t have a Niche Academy account, you can create one at my.nicheacademy.com/plan-staff.

Use your library email address to create an account yourself. For example, if you work for West Florida Public Libraries and your email ends in mywfpl.com (such as [email protected]), you’ll be able to create your own account. If you need assistance, please send us an email.

Note: Due to licensing agreements, these courses are available to PLAN-member library staff only. If your library is not a member of PLAN, please contact your multitype library cooperative for access to self-paced courses.