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Can you De-Escalate? An Educational (and FUN!) Gameshow with Host Ryan Dowd
December 11, 2025 @ 1:00 pm – 2:00 pm CST
| WHAT TO EXPECT: Ryan will host CAN YOU DE-ESCALATE? (trivia game show based on our trainings). He will ask questions, confirm correct answers, and briefly review each topic. All audience members are invited to participate via the chat feature. A few audience members will be selected to be live participants (“contestants”). If you are interested in participating, apply HERE Contestants will receive Empathy merch 😊 Topics covered: De-Escalation Basics, The Brain, Signs and Symptoms, Times of Crisis, Awkward Conversations, & Ryan Tidbits |
| Author of The Librarian’s Guide to Homelessness, Ryan Dowd is the Executive Director of a large homeless shelter outside of Chicago. A global trainer to libraries, police departments, nonprofits and other organizations, Ryan educates on how to compassionately manage problematic behavior from troubled individuals. |
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Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.

