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Helping Customers (& Family and Friends) With Tech with Maurice Coleman
January 15 @ 10:00 am – 11:00 am CST
Your customer comes in with a strange device they got for the holidays. They ask if they can access any library content, such as e-books or Mango Languages, on the device. Come to this workshop and empower yourself to deal with any new device or program. Learn simple principles, strategies, and techniques that will help you help your customers, members, family, and friends better understand and use technology.
About the presenter: Maurice Coleman is a librarian, educator, keynote speaker, and podcast host. Maurice uses his decades of practical experience to help people and organizations empower themselves with better leadership, communication, and technology skills to create positive change. He was recently certified as a Dale Carnegie Trainer.
Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.