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Library Signage: The Good, The Bad, and The Ugly

March 25 @ 1:00 pm – 2:00 pm CDT

*If you registered for this webinar prior to March 9, 2026 you will need to re-register as the links have changed!

Customer service and library signage go hand in hand. How do patrons see your library’s signage and does it address appropriate customer needs?

This session will look critically at many types of library signs and review the positive and negative aspects of library signage. We will also address how to conduct a signage audit and the importance of library branding. This session also addresses customer service issues as they relate to signage. Online resources will be provided and there will be opportunities for Q&A and discussion.

As a result of this program, attendees will:

  • Understand the importance of effective library signage.
  • Identify common reasons why library signage might be misinterpreted or confusing.
  • Explore the key components of conducting a library signage audit.
  • Develop skills to rethink and rejuvenate library signs.

About the presenter: Dr. Curtis Rogers is a library consultant who has worked in the library and information science field for over 35 years. He has worked at the Union (SC) Carnegie Library, and the Charleston County (SC) Public Library, and retired as the Communications Director of the South Carolina State Library. He has also taught courses at the University of South Carolina School of Library and Information Science. He received a Bachelor of Arts in Geography, a Master of Library and Information Science, and a Doctor of Education in Curriculum and Instruction from the University of South Carolina. He is a recipient of the 2015 F. William Summers Outstanding Alumni Award from the USC School of Library and Information Science.

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Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.

This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.