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Managing Employee Performance: A Simple Formula for Talking with Staff with Doug Crane

September 24, 2025 @ 2:00 pm – 3:00 pm CDT

The success of any project or plan relies on the work of your staff. Supervision is not for the faint of heart, especially when employees need to be coached or counseled. So how can we manage employee performance without tearing our hair out? In this webinar, learn a simple and widely tested approach to interacting with your employees that takes some of the stress out of the process.

This webinar will present on:

  • The challenges of employee performance management
  • The SBI Feedback model for coaching and counseling employees
  • Working with your HR Department
  • FMLA, ADA, and other Fair Employment principles

Doug Crane began his career with the Palm Beach County Library System as a children’s librarian in 1998. He was appointed Library Director in 2014 and has spoken at national conferences on topics such as office productivity and leadership for over a decade. Doug is the author of the articles, “May I Ask You a Question? Lessons Learned from Interviewing Public Library Leaders,” “Efficient Librarianship – A New Path for the Profession,” and “Go For It! Advice From Library Directors.” For his public speaking skills, he recently received the Distinguished Toastmaster designation from Toastmasters International. Doug shares his musings at www.efficientlibrarian.com. In his spare time, he admires his collection of Doctor Who sonic screwdrivers, and relaxes at home with his wife, daughter, dog, and cat.

Free
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Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.

This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.