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Managing the Afterschool Crowd at Your Library
March 11 @ 1:00 pm – 2:00 pm CDT
*If you registered for this webinar prior to March 9, 2026 you will need to re-register as the links have changed!
The hours of 3-5pm, Monday-Friday can be a busy time for libraries. This is when libraries may get an influx of young people, and an increase in behavior incidents. But this is also a time of great potential impact, where libraries can be a safe place and reach out to teens.
In this webinar you’ll hear from a former Teen Services Librarian whose library typically had 100-150 teens most days after school. She will share her and her colleagues’ experiences on how to manage these chaotic (and fun!) hours.
In this webinar you’ll learn:
- Teen developmental stages and how that can affect behavior
- Tips on setting policies and guidelines
- Setting and enforcing behavior expectations that make the library a place for everyone
- Suggestions on partners and programs after school
- Communication techniques to deescalate behaviors
About the presenter: Carrie Rogers-Whitehead is the founder and CEO of Digital Respons-Ability, a mission-based company that educates tens of thousands of students, parents, and teachers through in-person and online courses across the country. She has written two books for librarians about adolescents: Teen Fandom and Geek Programming: a Practical Guide for Librarians, and the ALA-award winning Serving Teens and Adults and the Autism Spectrum: a Guide for Libraries and continues to work with teens.
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Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.