Customer Service from the Inside Out with Linda Bruno
Have you ever been in an establishment where you could feel the tension of the employees? Or perhaps you could […]
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12 events found.
Events
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Teenagers (Part 2): Teens with Trauma/ACEs – Ryan Dowd
TOPICS COVERED: Download the flyer and share with staff at your organization!
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17+ Ways to Nurture Customer Relationships with Linda Bruno
If you look up the word relationship, you’ll find something along the lines of… “the relation connecting or binding participants […]
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Overcoming the Email Avalanche: Three Steps to an Empty Inbox with Doug Crane
Huge volumes of email are a fact of office life, yet it threatens to overwhelm our work. Is there a […]
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Coaching Others for Success with Linda Bruno
What comes to mind when you think of the word “coach?” It’s likely that you’ll think of words like encourage, […]
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The State of Social Media: Trends & Challenges with Laura Solomon
Social media is no longer a novelty for libraries; it’s an essential part of modern operations. However, social media platforms […]
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Essentials of Library Science: A Crash Course for Library Staff with Regina Burgess
This self-paced course explores libraries as dynamic community centers and covers key areas, including intellectual freedom and access to information; […]
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Leadership: Challenges and Rewards with Doug Crane
What does it take to be a leader? To be blunt, leadership is not easy. In fact, it may not […]
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Understanding Yourself as a Supervisor with Linda Bruno
As a supervisor, it comes as no surprise to you that no two people are alike. Sometimes one person can […]
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Presentation Skills for Librarians with Ned Potter
2-parts series: September 10th & September 17th The aim of these workshops is to build confidence and be able to […]
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Future Forward: Emerging Tech Trends with Laura Solomon
With the rapid pace of new technology, keeping up can be a challenge. Join Laura Solomon for an insightful exploration […]
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Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.