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Tension and Friction and Conflict – Oh My! with Linda Bruno
May 1, 2024 @ 2:00 pm – 3:00 pm CDT
Tension. Friction. Conflict. Disagreements. Discord. Call it what you will, it’s still the bane of every working person’s existence. Let’s just get rid of it! Oh, if only we could! That’s probably not a logical expectation but understanding it and dealing with it certainly is!
There are many reasons these feelings are in our workplaces. Occasionally (ahem!) we have different personalities in our orbit. With different personalities comes tension, which sometimes moves to friction, which sometimes becomes conflict and on and on!
We know that the problems within our workplace can affect service to our patrons and it is rarely – if ever – a positive effect.
So rather than try to pretend everything is hunky dory (gotta love that term!), let’s figure out ways to lessen the tension and friction caused by normal, everyday emotions that we all have from time to time.
Linda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. Her favorite thing to do is to help people become their best selves! That’s why she offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between.
If you can’t attend the live webinar, register anyway and you’ll receive a link to the webinar recording a few days after the event.
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Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.