Tension and Friction and Conflict – Oh My! with Linda Bruno
May 1 @ 2:00 pm – 3:00 pm CDT
Tension. Friction. Conflict. Disagreements. Discord. Call it what you will, it’s still the bane of every working person’s existence. Let’s just get rid of it! Oh, if only we could! That’s probably not a logical expectation but understanding it and dealing with it certainly is!
There are many reasons these feelings are in our workplaces. Occasionally (ahem!) we have different personalities in our orbit. With different personalities comes tension, which sometimes moves to friction, which sometimes becomes conflict and on and on!
We know that the problems within our workplace can affect service to our patrons and it is rarely – if ever – a positive effect.
So rather than try to pretend everything is hunky dory (gotta love that term!), let’s figure out ways to lessen the tension and friction caused by normal, everyday emotions that we all have from time to time.
Linda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. Her favorite thing to do is to help people become their best selves! That’s why she offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between.
If you can’t attend the live webinar, register anyway and you’ll receive a link to the webinar recording a few days after the event.
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This project was funded either under the provisions of the Library Services and Technology Act from the Institute of Museum and Library Services or the Library Cooperative Grant program. Florida’s LSTA and LCG programs are administered by the Department of State’s Division of Library and Information Services. For FY2024, 73% of the total costs for the PLAN Continuing Education program ($223,959) is supported by federal money and 27% of this program ($81,361) is supported by state money. The total budget of the project is $305,320.