How Do We SERVE Our Customers? with Linda Bruno
There are thousands, maybe hundreds of thousands (!) of books, articles, workshops, and TED talks on serving customers. Technology is […]
There are thousands, maybe hundreds of thousands (!) of books, articles, workshops, and TED talks on serving customers. Technology is […]
If I asked you to list as many of your distractions as possible in 60 seconds, how many could you […]
Webinar handouts When we think of boundaries, we often think of saying no to someone or something. Then we feel…guilty, […]
Although our work often brings us great joy, it can also present a few challenges – differing personalities, friction, work […]
Have you ever noticed how easy it is to get drawn into the world of the negative? Or maybe I […]
Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.