How Do We SERVE Our Customers? with Linda Bruno
There are thousands, maybe hundreds of thousands (!) of books, articles, workshops, and TED talks on serving customers. Technology is […]
Free
12 events found.
Webinar
Events
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Finding Your Focus in a World of Distractions with Linda Bruno
If I asked you to list as many of your distractions as possible in 60 seconds, how many could you […]
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Strategies and Tips for Resolving Access Issues with Vendors with Susan Epstein and Rebecca Harrington
Troubleshooting access to your library resources and communicating issues to vendors can seem overwhelming in today’s complex online environment. In […]
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Schizophrenia: An Interview with Esme Weijun Wang
Join Ryan Dowd for this interview and hear the candid and personal experiences of a New York Times bestselling author […]
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Records Management Training
Virtual EventThis three-hour webinar is designed for anyone who works with or who is responsible for Florida public records. Almost every […]
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Mental Illness Short Course: High Risk and Low Risk Situations
This training will cover: Please note that the recording of this live training WILL NOT be added to Niche Academy. Instead, two […]
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Strategize to Energize: Inside the Essential Libraries Initiative with Kaycee Shiley
Ready to take your library to the next level? Join us for a webinar that reveals the secrets behind the […]
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Handling Problem Interactions with Law Enforcement: A Conversation with Sheriff Ron Hain & Ryan Dowd
Topics covered: Ron Hain has served in law enforcement for more than 28 years and has served as the Sheriff […]
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Body Odor: How to Address Body Odor Without Awkwardness with Ryan Dowd
Topics covered: Download Flyer Please note that our license limits this training to PLAN-member library staff and volunteers.
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Promoting Your Library in the Community with Linda Bruno
You know what a valuable resource your library is – but do the members of your community know? When we […]
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Auditing Your Library’s Website: Benchmarking What You’ve Got with Laura Solomon
Is your library’s website up to par? Determining the effectiveness of your website shouldn't rely on guesswork. This webinar dives […]
Free
Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.