Webinar
Events
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Strategize to Energize: Inside the Essential Libraries Initiative with Kaycee Shiley
Ready to take your library to the next level? Join us for a webinar that reveals the secrets behind the […]
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Handling Problem Interactions with Law Enforcement: A Conversation with Sheriff Ron Hain & Ryan Dowd
Topics covered: Ron Hain has served in law enforcement for more than 28 years and has served as the Sheriff […]
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Body Odor: How to Address Body Odor Without Awkwardness with Ryan Dowd
Topics covered: Download Flyer Please note that our license limits this training to PLAN-member library staff and volunteers.
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Promoting Your Library in the Community with Linda Bruno
You know what a valuable resource your library is – but do the members of your community know? When we […]
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Auditing Your Library’s Website: Benchmarking What You’ve Got with Laura Solomon
Is your library’s website up to par? Determining the effectiveness of your website shouldn't rely on guesswork. This webinar dives […]
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Turning Patrons into Cheerleaders with Linda Bruno
Customer service – we hear about it every day, if not every hour! Sadly, what many call “service” in today’s […]
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Mastering Negative Feedback Online: Effective Strategies for Libraries with Laura Solomon
We all dread it: the negative comment. Whether it’s on a blog post, in an email, or on a social […]
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Strategic Marketing for Libraries with Ned Potter (2-part series)
2-parts series: July 30th & July 31st This is a hands-on and interactive workshop which breaks library marketing down into […]
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Tapping into Employee Talents with Linda Bruno
We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend […]
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Better Social Media for Libraries with Ned Potter
2-parts series: August 5th & August 14th This hands on workshop covers key social media platforms, how they work and […]
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How to Train Staff Effectively with Linda Bruno
You’ve finally done it! You’ve found the perfect fit for a vacant position. Or maybe you’ve realized that your staff […]
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Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.