Rhodium Rules with Linda Bruno
We’ve all heard of using “the golden rule” when dealing with others. Some of us have even heard of using […]
Free
12 events found.
Events
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The Right Service at the Right Time with Vanessa Neblett and Josh Fox
The Right Service at the Right Time (www.rightservicefl.org) is Florida’s statewide web portal designed to connect the working poor, jobless, […]
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The Art of Saying No to Customers with Linda Bruno
Perhaps you’ve heard the myth that since the customer is always right, you have to say yes to whatever they […]
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Making Your Habits Stick with Linda Bruno
I recently read an article from a group of psychologists that said it takes 18 to 254 days to create […]
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How Do We SERVE Our Customers? with Linda Bruno
There are thousands, maybe hundreds of thousands (!) of books, articles, workshops, and TED talks on serving customers. Technology is […]
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Finding Your Focus in a World of Distractions with Linda Bruno
If I asked you to list as many of your distractions as possible in 60 seconds, how many could you […]
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Strategies and Tips for Resolving Access Issues with Vendors with Susan Epstein and Rebecca Harrington
Troubleshooting access to your library resources and communicating issues to vendors can seem overwhelming in today’s complex online environment. In […]
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Essentials of Library Science: A Crash Course for Library Staff with Regina Burgess
This self-paced course explores libraries as dynamic community centers and covers key areas, including intellectual freedom and access to information; […]
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PLAN Annual Meeting
FeaturedGulf Coast State College 5230 US Highway 98 - Student Union East 2nd Floor, Panama City, Florida, United StatesJoin us for the PLAN Annual Meeting! We'll start with breakfast and networking, move on to the business part of […]
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Knowledge Hub: Artificial Intelligence
Join us for our monthly AI discussions—whether you're an AI novice or a daily user, everyone is welcome! We meet […]
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Schizophrenia: An Interview with Esme Weijun Wang
Join Ryan Dowd for this interview and hear the candid and personal experiences of a New York Times bestselling author […]
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Records Management Training
Virtual EventThis three-hour webinar is designed for anyone who works with or who is responsible for Florida public records. Almost every […]
Free
Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.