The Right Service at the Right Time with Vanessa Neblett and Josh Fox
May 29 @ 2:00 pm – 2:30 pm CDT
The Right Service at the Right Time (www.rightservicefl.org) is Florida’s statewide web portal designed to connect the working poor, jobless, and homeless with social services and government assistance programs.
It is intended to assist customers who may seek privacy or who may be uncomfortable in asking for assistance in their search for help find local resources in all 67 Florida counties.
Started in 2010, RSRT provides contact information and descriptions for customers on the following topics: Daily Needs, Family Assistance, Financial, Healthcare, Housing, Immigration, Jobs, and Transportation.
Join us for this short, informational session to learn more about how you and your patrons can access this free resource.
If you can’t attend the live webinar, register anyway and you’ll receive a link to the webinar recording a few days after the event.
Joshua Fox, MLIS, is the lead librarian on the statewide Right Service at the Right Time project. He is currently responsible for training, overseeing data review, vetting new services, and collecting data on usage for the Right Service at the Right Time website. Fox has been a reference librarian at the Orange County Library System for the past 17 years and has worked extensively with individuals in need of social services and government assistance. Fox is the creator of a bimonthly cultural food history program and two gaming programs for adults at the library.
Vanessa Neblett, MLIS, is the Department Head, Adult Services for the Orange County Library System (OCLS) and the Project Manager for Right Service at the Right Time (RSRT) for the past 4 years. For over 20 years, she has worked in a variety of roles for OCLS including as a librarian, Digital Access Architect, and Assistant Manager in branches, Circulation, Acquisitions, and Reference. In addition to RSRT, Neblett oversees adult computer classes and programs, ESL classes, Talking Books, and adult online high schools at OCLS.
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This project was funded either under the provisions of the Library Services and Technology Act from the Institute of Museum and Library Services or the Library Cooperative Grant program. Florida’s LSTA and LCG programs are administered by the Department of State’s Division of Library and Information Services. For FY2024, 73% of the total costs for the PLAN Continuing Education program ($223,959) is supported by federal money and 27% of this program ($81,361) is supported by state money. The total budget of the project is $305,320.