Let’s Get Personal with Linda Bruno
Organizations everywhere are trying to set themselves apart and the library world is no different – or at least we […]
Free
12 events found.
Essential Library Competencies
Events
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Trends in Emerging Tech with Laura Solomon
With so much new technology coming at us so fast, it can be difficult to keep up. Join Laura Solomon […]
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Tension and Friction and Conflict – Oh My! with Linda Bruno
Tension. Friction. Conflict. Disagreements. Discord. Call it what you will, it’s still the bane of every working person’s existence. Let’s […]
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Rhodium Rules with Linda Bruno
We’ve all heard of using “the golden rule” when dealing with others. Some of us have even heard of using […]
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The Right Service at the Right Time with Vanessa Neblett and Josh Fox
The Right Service at the Right Time (www.rightservicefl.org) is Florida’s statewide web portal designed to connect the working poor, jobless, […]
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The Art of Saying No to Customers with Linda Bruno
Perhaps you’ve heard the myth that since the customer is always right, you have to say yes to whatever they […]
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Making Your Habits Stick with Linda Bruno
I recently read an article from a group of psychologists that said it takes 18 to 254 days to create […]
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How Do We SERVE Our Customers? with Linda Bruno
There are thousands, maybe hundreds of thousands (!) of books, articles, workshops, and TED talks on serving customers. Technology is […]
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Finding Your Focus in a World of Distractions with Linda Bruno
If I asked you to list as many of your distractions as possible in 60 seconds, how many could you […]
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Establishing Healthy Boundaries at Work with Linda Bruno
Webinar handouts When we think of boundaries, we often think of saying no to someone or something. Then we feel…guilty, […]
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Leave Your Stress @ Work! with Linda Bruno
Although our work often brings us great joy, it can also present a few challenges – differing personalities, friction, work […]
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How to Stay Positive in a Negative World with Linda Bruno
Have you ever noticed how easy it is to get drawn into the world of the negative? Or maybe I […]
Please note: If you use assistive technology and the format of any material present within this training site interferes with your ability to access information, please email [email protected]. In your correspondence, please indicate the nature of your accessibility issue, the preferred format in which to receive the material, the online course title, and your contact information.
This project has been funded under the provisions of the Library Cooperative Grant program, which is administered by the Florida Department of State’s Division of Library and Information Services.